First let me say, I don’t like to burden people or even businesses. Part of the reason I don’t go shopping is because it is too hard in a lot of stores for me to get around. I use a scooter to move around.
I went to one of my favorite places to shop and I don’t think I’ll be going back there. This makes me sad. JoAnn in Janesville is a nice store, carries a variety of items I like to wander through, has a different variety than Michaels or Hobby Lobby.
I have two difficulties. Their doors aren’t automatic so when I go by myself, I have to struggle to open the door to get in and out. Now I’ve found that the people who go to craft stores are really nice and I’ve almost always had someone offer to open the door for me.
The second difficulty happened today. I’m always concerned about the aisle width as I’m riding on a scooter. Today the aisles were so narrow Ken had to move things so I could make turns and even get down the aisles.
In fact, if Ken hadn’t gone with me (which is what we both prefer – he hates craft shopping and I hate craft shopping with him), I wouldn’t have been able to get to the items I wanted to purchase.
I called the manager and got a “we’ll work on that” and “all you have to do is ask” response. I felt like she fobbed off my concerns. If you want my business, you will make it so I can get around in your store. I can manage the door but I can’t manage or don’t want to have to rearrange your damn store so I can get through to what I want to look at.
I’m not a big shopper in the first place but this just makes it even harder for me to think about shopping. If I can’t get around in your store, I can’t buy your products. I thought stores wanted me to spend my money in them. Apparently not in some cases.